Shipping

We are currently experience a high volume of orders and shipping may be delayed. Rest assured, we’re working hard to deliver your order as soon as possible, while caring for the health and safety of our team members.

We expect most orders to be delivered within the next 10-14 days.  You’ll automatically receive a tracking link as soon as your order ships. Nothing to do on your part. We’re taking care of it.

Thank you for understanding.  We hope you and your loved ones stay safe.

Yours truly,

The BioSilk Family

ORDER PROCESSING
Once your order is placed it will be reviewed.
BioSilk reserves the right to cancel any orders that are not in line with our Terms and Conditions.

INTERNATIONAL SHIPPING

We apologize, but currently we are unable to process and ship orders to destinations outside of the United States.

SHIPPING & HANDLING

Business Days:
Monday – Friday, excluding federal holidays within the United States, as well as the day after Thanksgiving.

EXPEDITED SHIPPING

Priority shipping orders received before 12PM (noon) CST will be shipped the same day. Processing and shipping time does not include weekends, and orders placed on Friday after 12PM (noon) CST, Saturday and Sunday will be processed the following Monday.

SHIPPING COSTS:

Shipping charges are based on order totals and CHI offers free shipping on all orders over $100, excluding tax.

Shipping to Alaska and Hawaii requires Second Day Shipping. We can not deliver shipments to PO Boxes. We thank you for your understanding.

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