Warranty & Returns

If you are not fully satisfied with your purchase, you may contact FSI’s Customer Service Department and request to return it in. The Customer Service Department may be contacted as follows:

Customer Service Department
Farouk Systems, Inc.
880 E. Richey Road
Houston, TX 77073
Telephone: 800-237-9175
Email: customerservice@farouk.com

BioSilk Tools 1 Year Warranty >
BioSilk Tools 2 Year Warranty >

Certain products sold on the Site are accompanied by a written Limited Warranty, which may be found printed on or delivered with the product. Such Limited Warranty is incorporated in its entirety into these Terms. For products accompanied by a Limited Warranty, your return rights are set forth in that warranty language. For all other products, FSI may in it sole discretion accept or deny your request to return such product.

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